We deliver worldwide and aim to ship all items within two working days. Each item is wrapped in tissue and ribbon for our new T+Ribe member.
Within the UK, we ship via Royal Mail. Delivery takes 3-4 working days. For orders over £30 P+P is free, under £30 P+P is £3.
International packages, we ship via courier. Delivery takes 7-10 days (dependant upon national holidays).
T+R Return/ Exchange Policy
We hope you love our underwear as much as we do. If you do receive an order and you wish to exchange or return it please do send us an email at firstname.lastname@example.org
Items can be exchanged or refunded only if returned in an unworn and unwashed condition. All hangtags must still be attached. We will require proof of purchase to process the transaction. Postage costs will not be refunded.
Unfortunately we are unable to accept returns of knickers or boy shorties.
When you are wishing to return an item for an exchange, please pop a note in with the item so we can send you the exchanged item as soon as possible!
We will give you an email to let you know that the exchanged item is on its way to you!!
Always drop us an email with your feedback, we love to hear from you Taylor + Rani fans! Drop us a line and say…. Hello@taylorandrani.com